Frequently Asked Questions
Everything you need to know about your lacrosse gear and orders.
How long does it take to process a custom strung head?
Custom stringing typically takes 3-5 business days to ensure our experts meet your specific pocket specifications before shipping.
What is your return policy on equipment?
We offer a 30-day return window for most unused items in their original packaging. Please note that custom-dyed or custom-strung heads are final sale.
Do you offer team discounts for bulk orders?
Yes, we provide special pricing for team sales, including uniforms, helmets, and equipment. Please contact our team sales department for a custom quote.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress via UPS or USPS.
Does my lacrosse stick come with a warranty?
Most shafts and heads are covered by a one-time 6-month manufacturer warranty against breakage. Proof of purchase and images of the damage are required for claims.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout.